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Québec","title",{"__typename":622,"tag":623,"attributes":628},{"content":629,"name":630},"Le CNU a pour mission de donner une voix collective à tous les usagers et à toutes les usagères pour améliorer le système de santé et de services sociaux et de promouvoir et défendre leurs droits.","abstract",{},{"__typename":633,"tag":623,"attributes":634},"MetaTagProperty",{"content":635,"property":636},"Comité national des usagers - Santé 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","425",{"__typename":664,"id":665,"arrierePlan":10,"imageEnteteNiveau1":22,"titreLongEnteteNiveau1":514,"description":22},"ParagraphEnteteNiveau1","2514",[667,675,704,734,760,819,852],{"__typename":668,"id":669,"fieldAnchor":22,"couleurArrierePlan":22,"entete":670,"liste2col":22},"ParagraphTexteListe2col","2493",{"__typename":671,"id":672,"titreLong":22,"description":673,"cta":22},"ParagraphTexteTitre","2492",{"value":674},"\u003Cp>Le Comité national des usagers (CNU) est une instance de Santé Québec prévue par la \u003Ca href=\"https:\u002F\u002Fwww.legisquebec.gouv.qc.ca\u002Ffr\u002Fdocument\u002Flc\u002Fg-1.021\">Loi sur la gouvernance du système de santé et des services sociaux (LGSSSS)\u003C\u002Fa>.  \u003C\u002Fp>",{"__typename":668,"id":676,"fieldAnchor":22,"couleurArrierePlan":22,"entete":677,"liste2col":679},"2501",{"__typename":671,"id":678,"titreLong":22,"description":22,"cta":22},"2494",[680,693],{"__typename":681,"id":682,"colonne1":683,"colonne2":686},"ParagraphListe2col","2497",{"__typename":671,"id":684,"titreLong":685,"description":22,"cta":22},"2495","Qui sommes-nous?  ",[687],{"__typename":688,"id":689,"fieldAnchor":22,"titreLongListeSimple":22,"description":690,"cta":22},"ParagraphListeSimple","2496",{"format":94,"processed":691,"value":692},"\u003Cp>Le  CNU a pour mission de donner une voix collective à tous les usagers et à toutes les usagères pour améliorer le système de santé et de services sociaux et de promouvoir et défendre leurs droits.\u003C\u002Fp>\n\u003Cp>Il contribue à l’amélioration de l’expérience des usagers et usagères, et de la qualité des soins et des services. \u003C\u002Fp>\n","\u003Cp>Le  CNU a pour mission de donner une voix collective à tous les usagers et à toutes les usagères pour améliorer le système de santé et de services sociaux et de promouvoir et défendre leurs droits.\u003C\u002Fp>\u003Cp>Il contribue à l’amélioration de l’expérience des usagers et usagères, et de la qualité des soins et des services. \u003C\u002Fp>",{"__typename":681,"id":694,"colonne1":695,"colonne2":698},"2500",{"__typename":671,"id":696,"titreLong":697,"description":22,"cta":22},"2498","Nos valeurs",[699],{"__typename":688,"id":700,"fieldAnchor":22,"titreLongListeSimple":22,"description":701,"cta":22},"2499",{"format":94,"processed":702,"value":703},"\u003Cp>La collaboration, le respect, la bienveillance, l’engagement et l’excellence sont au cœur de chacune de nos actions. Elles orientent nos décisions, renforcent nos partenariats et nous inspirent à contribuer à une offre de soins et de services de qualité centrée sur les besoins des usagères et usagers. \u003C\u002Fp>\n","\u003Cp>La collaboration, le respect, la bienveillance, l’engagement et l’excellence sont au cœur de chacune de nos actions. Elles orientent nos décisions, renforcent nos partenariats et nous inspirent à contribuer à une offre de soins et de services de qualité centrée sur les besoins des usagères et usagers. \u003C\u002Fp>",{"__typename":668,"id":705,"fieldAnchor":22,"couleurArrierePlan":22,"entete":706,"liste2col":708},"2508",{"__typename":671,"id":707,"titreLong":22,"description":22,"cta":22},"2502",[709],{"__typename":681,"id":710,"colonne1":711,"colonne2":714},"2507",{"__typename":671,"id":712,"titreLong":713,"description":22,"cta":22},"2503","Le Comité national des usagers agit auprès de plusieurs acteurs",[715,722,728],{"__typename":716,"id":717,"fieldAnchor":22,"numeros":718,"titreLongListeSimple":719,"description":720,"cta":22},"ParagraphListeNumeros","2504","01","Au conseil d’administration de Santé Québec :  ",{"value":721},"\u003Cul>\u003Cli data-list-item-id=\"ebb2ef63e43e539fffd5d14eb4f91036b\">Il peut formuler des recommandations visant l’amélioration de l’accès aux services, de leur qualité et des conditions de vie des usagers et usagères;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e67ca3ddc7f46e0300105296753293797\">Il peut donner son avis sur le programme national sur la qualité des soins et des services.  \u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>",{"__typename":716,"id":723,"fieldAnchor":22,"numeros":724,"titreLongListeSimple":725,"description":726,"cta":22},"2505","02","Au ministre de la Santé et des Services sociaux : ",{"value":727},"\u003Cul>\u003Cli data-list-item-id=\"e03482b8775b5479b135ac7b0bce2f635\">Il peut donner son avis sur des problématiques vécues par les usagers et usagères, et peut proposer des solutions. \u003Cbr> \u003C\u002Fli>\u003C\u002Ful>",{"__typename":716,"id":729,"fieldAnchor":22,"numeros":730,"titreLongListeSimple":731,"description":732,"cta":22},"2506","03","Auprès des comités des usagers et des comités de résidents partout au Québec :  ",{"value":733},"\u003Cul>\u003Cli data-list-item-id=\"eaf2e06db1cd2bfe547d557409e049b27\">Il soutient leurs actions et favorise les meilleures pratiques;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e28ff0557e3f76059375a7aad14ed2216\">Il recueille leurs besoins et propose des solutions à Santé Québec pour mieux les soutenir;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e48861a2aa29f3028fd879e33098b73f4\">Il établit les règles encadrant leur fonctionnement (création, fusion, dissolution, composition, durée des mandats, etc.);  \u003C\u002Fli>\u003Cli data-list-item-id=\"e6caa42ce654297c27a4e9a44042396e4\">Il analyse les rapports d’activités de chaque comité et formule des recommandations. \u003C\u002Fli>\u003C\u002Ful>",{"__typename":735,"id":736,"fieldAnchor":22,"titreLongImage":737,"description":738,"cta":22,"image":741,"listeImbriquee":22},"ParagraphTexteImage","2509","Nos membres  ",{"format":94,"processed":739,"value":740},"\u003Cp>Les dix membres du CNU proviennent de différents milieux afin de représenter l’ensemble des missions, des clientèles et des territoires du réseau de la santé et des services sociaux.  \u003C\u002Fp>\n\u003Cp>On y retrouve :  \u003C\u002Fp>\n\u003Cul>\n\u003Cli>six membres provenant de comités des usagers ou de comités des résidents des établissements publics ou privés;  \u003C\u002Fli>\n\u003Cli>trois personnes nommées par le conseil d’administration de Santé Québec à partir de propositions d’organismes représentatifs des membres;  \u003C\u002Fli>\n\u003Cli>une personne occupant un poste de direction au sein de Santé Québec désignée par le conseil d’administration. \u003Cbr> \u003C\u002Fli>\n\u003C\u002Ful>\n","\u003Cp>Les dix membres du CNU proviennent de différents milieux afin de représenter l’ensemble des missions, des clientèles et des territoires du réseau de la santé et des services sociaux.  \u003C\u002Fp>\u003Cp>On y retrouve :  \u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e95e174e500de79153919fc09a9a66e3d\">six membres provenant de comités des usagers ou de comités des résidents des établissements publics ou privés;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e84bfef153cb0ee412aba73fe0c55de12\">trois personnes nommées par le conseil d’administration de Santé Québec à partir de propositions d’organismes représentatifs des membres;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e276a3847499ece013002e579d8b25d43\">une personne occupant un poste de direction au sein de Santé Québec désignée par le conseil d’administration. \u003Cbr> \u003C\u002Fli>\u003C\u002Ful>",{"__typename":17,"id":742,"name":743,"mediaImage":744},"558","AdobeStock_492973244_filtre.png",{"mime":47,"title":22,"alt":22,"width":48,"height":139,"size":745,"url":746,"focalPoint":747,"large":748,"small":754},3470837,"https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002F2026-10\u002FAdobeStock_492973244_filtre.png",{"x":53,"y":143},[749],{"name":750,"url":751,"height":752,"width":753},"GRAND_PARAGRAPH_TEXTE_IMAGE","https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002Fstyles\u002Fgrand_paragraph_texte_image\u002Fpublic\u002F2026-10\u002FAdobeStock_492973244_filtre.png.webp?h=72c21213&itok=sfnX2PKC",1580,1188,[755],{"name":756,"url":757,"height":758,"width":759},"PETIT_PARAGRAPH_TEXTE_IMAGE","https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002Fstyles\u002Fpetit_paragraph_texte_image\u002Fpublic\u002F2026-10\u002FAdobeStock_492973244_filtre.png.webp?h=72c21213&itok=zMVz6uyl",975,718,{"__typename":761,"id":762,"fieldAnchor":22,"cacherPhotos":118,"titreLongListePersonnes":763,"description":22,"personnes":764},"ParagraphListePersonnes","2515","Membres du comité",[765,771,777,783,789,794,799,804,809,814],{"id":766,"title":767,"fonction":768,"photoPersonne":22},"217","Kyle Rodeck",[769,770],"Président","Représentant de la mission des CLSC",{"id":772,"title":773,"fonction":774,"photoPersonne":22},"219","Micheline Landry",[775,776],"Vice-présidente","Représentante de la mission centre d’hébergement et de soins de longue durée, maisons des aînés, maisons alternatives",{"id":778,"title":779,"fonction":780,"photoPersonne":22},"220","Patrick-Thierry Grenier",[781,782],"Secrétaire","Bureau de la présidente et cheffe de la direction, affaires juridiques et gouvernance",{"id":784,"title":785,"fonction":786,"photoPersonne":22},"215","Alain Deguire",[787,788],"Membre","Représentant de la mission hospitalière ",{"id":790,"title":791,"fonction":792,"photoPersonne":22},"223","Joanne Charron",[787,793],"Représentante de la mission déficience intellectuelle et trouble du spectre de l’autisme (DI-TSA)",{"id":795,"title":796,"fonction":797,"photoPersonne":22},"216","Jérôme Di Giovanni",[787,798],"Représentant de la mission Alliance des patients pour la santé (APS)",{"id":800,"title":801,"fonction":802,"photoPersonne":22},"222","Francine Leroux",[787,803],"Représentante de la mission conseil pour la protection des malades (CPM)",{"id":805,"title":806,"fonction":807,"photoPersonne":22},"221","Sylvain Patrick-Aboly",[787,808],"Représentant de la mission jeunesse",{"id":810,"title":811,"fonction":812,"photoPersonne":22},"218","Michel Vaillancourt",[787,813],"Représentant de la mission santé mentale et dépendance",{"id":815,"title":816,"fonction":817,"photoPersonne":22},"368","Marthe Lacroix",[787,818],"Représentante de la mission regroupement provincial des comités des usagers (RPCU)",{"__typename":668,"id":820,"fieldAnchor":22,"couleurArrierePlan":821,"entete":826,"liste2col":829},"2523",{"__typename":822,"id":823,"name":824,"codeHex":825},"TermCouleurArrierePlan","8","Bleu #CCECFF","#CCECFF",{"__typename":671,"id":827,"titreLong":828,"description":22,"cta":22},"2516","Pourquoi et comment nous contacter?",[830,841],{"__typename":681,"id":831,"colonne1":832,"colonne2":835},"2519",{"__typename":671,"id":833,"titreLong":834,"description":22,"cta":22},"2517","Le CNU peut être sollicité pour toute question concernant :  ",[836],{"__typename":688,"id":837,"fieldAnchor":22,"titreLongListeSimple":22,"description":838,"cta":22},"2518",{"format":94,"processed":839,"value":840},"\u003Cul>\n\u003Cli>l’amélioration des services;  \u003C\u002Fli>\n\u003Cli>la qualité des soins et des services;  \u003C\u002Fli>\n\u003Cli>les conditions de vie des usagers et usagères;  \u003C\u002Fli>\n\u003Cli>les pratiques des comités des usagers et des résidents;  \u003C\u002Fli>\n\u003Cli>la prise en compte de la voix collective des usagers et usagères. \u003C\u002Fli>\n\u003C\u002Ful>\n","\u003Cul>\u003Cli data-list-item-id=\"ec62fd98f73535abaed7528575fb771a6\">l’amélioration des services;  \u003C\u002Fli>\u003Cli data-list-item-id=\"ed136465f41ba9de0099e7f77a1e5bd9c\">la qualité des soins et des services;  \u003C\u002Fli>\u003Cli data-list-item-id=\"effc7e753a9908fc795389699972cdb90\">les conditions de vie des usagers et usagères;  \u003C\u002Fli>\u003Cli data-list-item-id=\"e760b1ed11966a84cad2f571d2775c6fa\">les pratiques des comités des usagers et des résidents;  \u003C\u002Fli>\u003Cli data-list-item-id=\"eb9527b9e45b2d69b00d37fdecca7a01a\">la prise en compte de la voix collective des usagers et usagères. \u003C\u002Fli>\u003C\u002Ful>",{"__typename":681,"id":842,"colonne1":843,"colonne2":846},"2522",{"__typename":671,"id":844,"titreLong":845,"description":22,"cta":22},"2520","Pour joindre le Comité national des usagers :",[847],{"__typename":688,"id":848,"fieldAnchor":22,"titreLongListeSimple":22,"description":849,"cta":22},"2521",{"format":94,"processed":850,"value":851},"\u003Cp>\u003Ca href=\"mailto:comitenationaldesusagers@sante.quebec\">comitenationaldesusagers@sante.quebec\u003C\u002Fa> \u003C\u002Fp>\n","\u003Cp>\u003Ca href=\"mailto:comitenationaldesusagers@sante.quebec\">comitenationaldesusagers@sante.quebec\u003C\u002Fa> \u003C\u002Fp>",{"__typename":853,"id":854,"fieldAnchor":22,"titreLong":855,"description":22,"listeRessources":856},"ParagraphTexteListeressources","2526","Publications",[857],{"id":858,"titreLong":22,"ressourcesMixtes":859,"description":22},"2525",[860,869,877],{"id":861,"document":862},"2561",{"id":863,"name":864,"mediaDocument":865},"548","FAQ- accompagnement transition CUCI-CUE.pdf",{"description":22,"mime":866,"name":864,"size":867,"url":868},"application\u002Fpdf",310497,"https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002F2026-09\u002FFAQ- accompagnement transition CUCI-CUE.pdf",{"id":870,"document":871},"2562",{"id":872,"name":873,"mediaDocument":874},"549","Directive - comités des usagers d'établissements (CUE).pdf",{"description":22,"mime":866,"name":873,"size":875,"url":876},331542,"https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002F2026-09\u002FDirective - comités des usagers d'établissements (CUE).pdf",{"id":878,"document":879},"2631",{"id":880,"name":881,"mediaDocument":882},"568","FAQ - CUE et autres.pdf",{"description":22,"mime":866,"name":881,"size":883,"url":884},204594,"https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002F2026-10\u002FFAQ - CUE et autres.pdf",1791230876382]