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nouvelles","\u002Fsq-1\u002Fen\u002Fnews\u002Farticles",{"metatag":571,"id":187,"translationOutdated":115,"translations":610,"title":189,"path":190,"status":115,"typeArticle":192,"uuid":188,"image":615,"datePublication":630,"chapeau":631,"body":633,"categorie":636,"articleParagraphe":11},[572,578,582,583,588,591,595,599,603,607],{"__typename":573,"tag":574,"attributes":575},"MetaTagValue","meta",{"content":576,"name":577},"Journée mondiale de lutte contre la maltraitance aux personnes aînées","title",{"__typename":573,"tag":574,"attributes":579},{"content":580,"name":581},"Le 15 juin, à l'occasion de la Journée mondiale de sensibilisation à la maltraitance des personnes âgées, Santé Québec invite la population à reconnaître les situations préoccupantes et à utiliser les ressources disponibles pour mieux protéger les aînés.","description",{},{"__typename":584,"tag":574,"attributes":585},"MetaTagProperty",{"content":586,"property":587},"Journée mondiale de lutte contre la maltraitance des personnes aînées","og:title",{"__typename":584,"tag":574,"attributes":589},{"content":580,"property":590},"og:description",{"__typename":584,"tag":574,"attributes":592},{"content":593,"property":594},"https:\u002F\u002Fsite-sq-ws.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002Fensites\u002Fsq-1\u002Ffiles\u002F2026-02\u002Fog-image.jpg","og:image",{"__typename":584,"tag":574,"attributes":596},{"content":597,"property":598},"image\u002Fjpg","og:image:type",{"__typename":584,"tag":574,"attributes":600},{"content":601,"property":602},"1200","og:image:width",{"__typename":584,"tag":574,"attributes":604},{"content":605,"property":606},"630","og:image:height",{"__typename":584,"tag":574,"attributes":608},{"content":20,"property":609},"og:image:alt",[611,612],{"title":189,"path":190},{"title":613,"path":614}," Journée mondiale de lutte contre la maltraitance des personnes aînées","\u002Fsq-1\u002Factualites\u002Fnouvelles\u002Fjournee-mondiale-de-lutte-contre-la-maltraitance-des-personnes-ainees",{"__typename":15,"id":198,"name":199,"mediaImage":616},{"mime":19,"title":11,"alt":11,"width":201,"height":202,"size":203,"url":204,"focalPoint":617,"large":618,"small":624},{"x":206,"y":45},[619],{"name":620,"url":621,"height":622,"width":623},"GRAND_ENTETE_ARTICLE","https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002Fstyles\u002Fgrand_entete_article\u002Fpublic\u002F2026-06\u002FAdobeStock_138898922.jpeg.webp?h=f2fcf546&itok=7y_JjkCT",1404,2092,[625],{"name":626,"url":627,"height":628,"width":629},"PETIT_ENTETE_ARTICLE","https:\u002F\u002Ffichier.sitesq.apps.ti.sante.quebec\u002Fsq-1\u002Fstyles\u002Fpetit_entete_article\u002Fpublic\u002F2026-06\u002FAdobeStock_138898922.jpeg.webp?h=f2fcf546&itok=7ZAO7ZTa",572,718,{"time":170},{"value":632},"\u003Cp>Le 15 juin, à l'occasion de la Journée mondiale de sensibilisation à la maltraitance des personnes âgées, Santé Québec invite la population à reconnaître les situations préoccupantes et à utiliser les ressources disponibles pour mieux protéger les aînés.\u003C\u002Fp>",{"value":634,"summary":109,"processed":635,"format":91},"\u003Cp> Un proche âgé dont le comportement change, une situation autour de vous qui vous met mal à l'aise. Bien souvent, c'est un proche ou un témoin qui pose le premier geste. Reconnaître une situation préoccupante et en parler, c'est déjà agir. \u003C\u002Fp>\u003Cp>La maltraitance prend plusieurs formes, parfois visibles, parfois plus discrètes. Si une situation vous préoccupe, pour vous-même ou pour un proche, sachez que vous n'êtes pas seul. Plusieurs ressources peuvent vous informer, vous soutenir et vous accompagner. \u003C\u002Fp>\u003Ch2>En cas de doute, parlez-en\u003C\u002Fh2>\u003Cp>\u003Ca href=\"http:\u002F\u002Flignemaltraitance.ca\u002F\">Ligne Aide Maltraitance Adultes Aînés\u003C\u002Fa> (LAMAA)\u003C\u002Fp>\u003Cul type=\"disc\">\u003Cli data-list-item-id=\"ee5f3c9ab55e03149e1bc3dcf08c55d69\">\u003Ca href=\"tel:+1-888-489-2287\">1 888 489-2287\u003C\u002Fa>\u003C\u002Fli>\u003Cli data-list-item-id=\"e7af9327cb4c5adef19f0fff9d9a70915\">7 jours sur 7, de 8 h à 20 h\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.quebec.ca\u002Fsante\u002Ftrouver-une-ressource\u002Finfo-social-811\">Info-Social 811\u003C\u002Fa>\u003C\u002Fp>\u003Cul type=\"disc\">\u003Cli data-list-item-id=\"e5c60a2ec1afb07c58d94c0b1c514d53e\">\u003Ca href=\"tel:811\">811\u003C\u002Fa>\u003C\u002Fli>\u003Cli data-list-item-id=\"e1f0bff5c89ec71c28f64088a520af53f\">24 heures sur 24, 7 jours sur 7\u003C\u002Fli>\u003Cli data-list-item-id=\"eb912cce7746fbabb99546e8549287a4e\">Services offerts en français et en anglais\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Pour d’autres ressources, consultez la page \u003Ca href=\"https:\u002F\u002Fwww.quebec.ca\u002Ffamille-et-soutien-aux-personnes\u002Fviolences\u002Fmaltraitance-aines-personnes-vulnerables\u002Fservices-aide-ressources\">Aide et ressources pour les personnes aînées et les personnes vulnérables\u003C\u002Fa>.\u003C\u002Fp>\u003Ch2>Une situation en milieu de soins? Le régime des plaintes\u003C\u002Fh2>\u003Cp>Lorsqu’une situation survient dans un milieu de soins, vous pouvez porter plainte auprès du ou de la commissaire aux plaintes et à la qualité des services. C’est confidentiel et ouvert aux usagères et usagers, à leurs proches ainsi qu’à toute personne témoin. Ce recours vise :\u003C\u002Fp>\u003Cul type=\"disc\">\u003Cli data-list-item-id=\"e67b45ca2a73a2ac18beb1f189ee7265a\">les établissements (hôpitaux, CLSC, CHSLD);\u003C\u002Fli>\u003Cli data-list-item-id=\"e1ac7d93ded9edf4226d065a647028f1c\">les résidences privées pour aînés et les autres milieux de vie;\u003C\u002Fli>\u003Cli data-list-item-id=\"edfb6d3e080ce7bc562ed4707f3dece70\">les interventions du personnel et des équipes professionnelles.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Les commissaires aux plaintes et à la qualité des services reçoivent ces préoccupations et travaillent avec les équipes pour apporter les correctifs requis. Bien souvent, une amélioration part de là : une situation signalée, une voix entendue.\u003C\u002Fp>\u003Ch2>Passons à l’action\u003C\u002Fh2>\u003Cp>Chaque geste compte pour mieux protéger les personnes aînées. Pour savoir comment porter plainte, consultez la page \u003Ca href=\"https:\u002F\u002Fsante.quebec\u002Fa-propos\u002Ffaire-une-plainte\u002F\">Faire une plainte – Santé Québec\u003C\u002Fa>.\u003C\u002Fp>","\u003Cp> Un proche âgé dont le comportement change, une situation autour de vous qui vous met mal à l'aise. Bien souvent, c'est un proche ou un témoin qui pose le premier geste. Reconnaître une situation préoccupante et en parler, c'est déjà agir. \u003C\u002Fp>\n\u003Cp>La maltraitance prend plusieurs formes, parfois visibles, parfois plus discrètes. Si une situation vous préoccupe, pour vous-même ou pour un proche, sachez que vous n'êtes pas seul. Plusieurs ressources peuvent vous informer, vous soutenir et vous accompagner. \u003C\u002Fp>\n\u003Ch2>En cas de doute, parlez-en\u003C\u002Fh2>\n\u003Cp>\u003Ca href=\"http:\u002F\u002Flignemaltraitance.ca\u002F\">Ligne Aide Maltraitance Adultes Aînés\u003C\u002Fa> (LAMAA)\u003C\u002Fp>\n\u003Cul type=\"disc\">\n\u003Cli>\u003Ca href=\"tel:+1-888-489-2287\">1 888 489-2287\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>7 jours sur 7, de 8 h à 20 h\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.quebec.ca\u002Fsante\u002Ftrouver-une-ressource\u002Finfo-social-811\">Info-Social 811\u003C\u002Fa>\u003C\u002Fp>\n\u003Cul type=\"disc\">\n\u003Cli>\u003Ca href=\"tel:811\">811\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>24 heures sur 24, 7 jours sur 7\u003C\u002Fli>\n\u003Cli>Services offerts en français et en anglais\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Pour d’autres ressources, consultez la page \u003Ca href=\"https:\u002F\u002Fwww.quebec.ca\u002Ffamille-et-soutien-aux-personnes\u002Fviolences\u002Fmaltraitance-aines-personnes-vulnerables\u002Fservices-aide-ressources\">Aide et ressources pour les personnes aînées et les personnes vulnérables\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2>Une situation en milieu de soins? Le régime des plaintes\u003C\u002Fh2>\n\u003Cp>Lorsqu’une situation survient dans un milieu de soins, vous pouvez porter plainte auprès du ou de la commissaire aux plaintes et à la qualité des services. C’est confidentiel et ouvert aux usagères et usagers, à leurs proches ainsi qu’à toute personne témoin. Ce recours vise :\u003C\u002Fp>\n\u003Cul type=\"disc\">\n\u003Cli>les établissements (hôpitaux, CLSC, CHSLD);\u003C\u002Fli>\n\u003Cli>les résidences privées pour aînés et les autres milieux de vie;\u003C\u002Fli>\n\u003Cli>les interventions du personnel et des équipes professionnelles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Les commissaires aux plaintes et à la qualité des services reçoivent ces préoccupations et travaillent avec les équipes pour apporter les correctifs requis. 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