Half of patients who go to the emergency room do not have an urgent issue.
By choosing the right care option, you help reduce wait times in the emergency room and receive the care you need more quickly.
Emergency rooms are for treating serious medical conditions that require immediate attention. If your symptoms are mild or moderate, there are other, more suitable options that often provide faster access to care.
Symptoms That Are Generally Not Urgent
An issue that is not considered urgent for most people may be urgent in your case depending on:
Your medical history, your current state of health, the medications you are taking
When in doubt, call Info-Santé at 811, Option 1. A nurse will be able to assess you, give you advice and, if necessary, refer you to the appropriate resource.
Superficial burns
Mild earaches
Minor cuts
Insect stings or bites with no serious allergic reaction
