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When to Go to the Emergency Room

Half of patients who go to the emergency room do not have an urgent issue.

By choosing the right care option, you help reduce wait times in the emergency room and receive the care you need more quickly.

Emergency rooms are for treating serious medical conditions that require immediate attention. If your symptoms are mild or moderate, there are other, more suitable options that often provide faster access to care. 

Medical Emergencies

If you or someone you care about is in danger:

  • Call 911
  • Go to the emergency room

How Does the Emergency Room Work?

Wait times depend on the severity of the cases at hand: the most urgent cases are given priority.

Emergency room occupancy rate

Symptoms That Are Generally Not Urgent

An issue that is not considered urgent for most people may be urgent in your case depending on:

Your medical history, your current state of health, the medications you are taking 
 

When in doubt, call Info-Santé at 811, Option 1. A nurse will be able to assess you, give you advice and, if necessary, refer you to the appropriate resource. 

Access health advice
  • Superficial burns

  • Mild earaches

  • Minor cuts

  • Insect stings or bites with no serious allergic reaction

Find a resources for non-Urgent Health Issues

To learn more