Outer ear infection - Seniors
What it is
An outer ear infection is an infection in the ear canal, between the outer ear and the ear drum. It can hurt or itch. There may be some discharge, especially after swimming or when water stays trapped in the ear.
What you can do at home
What to do
- If you are already being treated by a healthcare professional for ear infections, follow their advice.
- If you are in pain, you can take acetaminophen (Tylenol) or ibuprofen (Advil), if there are no contraindications. Ask for advice at the pharmacy.
- If there is any discharge, gently clean only the outside of the ear with a tissue. Throw away the tissue and then wash your hands.
- Sleep on the side of the ear that has discharge (to help it drain).
- Keep the ear dry and do not put anything (such as hearing aids, ear plugs, ear buds, cotton swabs) in the ear until it has healed.
- For recurring outer ear infections, ear drops can be used after swimming. Ask for advice at the pharmacy.
- To prevent outer ear infections, always clean objects that go in the ears (ear buds, hearing aids) according to the pharmacist’s or the manufacturer’s recommendations.
Avoid
- Avoid soap and dry the outside of the ear well after showering or bathing.
- Do not use a cotton swab (Q-tip) to clean the ear.
- Do not use these drops if the ear drum is perforated or if there is discharge.
When to seek medical attention
If you have any of these signs:
- You think you have an ear infection and you have a fever;
- Your symptoms do not improve after three days of treatment.
Call 811, Option 1, to speak with a nurse, or contact a healthcare professional (pharmacist, doctor, or nurse practitioner), if any of the signs listed above apply.
When to go to the hospital right away
You feel that:
- It’s harder than usual to stay awake or you respond less to what is going on around you;
- You are confused, agitated, or see or hear things that aren’t real;
- Your behaviour changes suddenly or is not the same as usual.
Your ear is very painful and it is not improving.
You have a fever and a weakened immune system (immunocompromised).
The ear appears swollen, red, or hot.
You have weakness or tingling in your face, even if it clears up.
Need help?
Call Info-Santé at 811, Option 1, to speak with a nurse at any time.
Go to the pharmacy for advice on medications or treatment.
Make an appointment at your medical clinic or CLSC.
If you do not have a family doctor, go to https://gap.soinsvirtuels.gouv.qc.ca/en or call 811, Option 3.
Last update: January 1, 2026
The information sheet does not replace medical advice. If you have any doubts, contact a healthcare professional.
References:
- Guides infirmiers d’éducation aux autosoins, CIUSSS de la Capitale-Nationale
See also
See the details of Gastroenteritis
Gastroenteritis
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See the details of Superficial Wound
Superficial Wound
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